* One way the 'Try/Buy/Use' window reappears is if the software is shut down improperly. Use the "x" box in the upper left or right of the main software window to properly close the software after each use. If the software is open and you reboot the computer, or force quit the software, everything in active memory is lost, and the "Try,Buy,Use" window will reappear. Do not try to close the software by right clicking the task bar.

* Do not try to quit the software by closing the software window or the main window from the task bar.


* Use the "x" box in the upper left or right to properly close the software after each use. If you have a small screen, and you can not see the "x", then, just like any other window or dialog box, hit the "esc" key in the upper left of your keyboard and it will properly close the window or shut down the software. If the software is open and you reboot the computer, or force quit the software, everything in active memory is lost, and the "Try,Buy,Use" window will reappear.


* The second way the 'Try/Buy/Use' window appears multiple times is the user is installing the software over and over rather than opening it. The icon on the desktop you are to use to open the software is in the yellow circle in the graphic below. The one circled in red is the installer and should only be used only once.


* If you have installed something (virus/firewall) that interferes with us putting the software shortcut on your desktop, the installed files are located at the root of your local hard drive, most of the time known as 'C:'. To locate your 'C:' drive, open a folder window and select 'This PC' on the lower left of that window and then select the drive with a 'C:' next to it. In the graphic below it is called 'Bootcamp' but yours will be named something else. The folder you are looking for is called 'Course Software Material.' Windows 10 now has a subprogram called 'AppLocker.' AppLocker helps an 'Admin' control which apps and files users can run. These include executable files, packaged apps, and packaged app installers. The theory is that it will help reduce administrative overhead and helps reduce the organization's cost of managing computing resources by decreasing the number of Help Desk calls that result from users running unapproved apps. If AppLocker is active you will have to get the Administrator to deactivate it before the software will run as intended.Possible Applocker solutions are located here. or more possible Applocker solutions are located here.



Mac version of this content.